With us, I.T.'s personal
Founded in 2012, we are an expert provider of Managed Services and Hosted Solutions. London based, we are the MSP of choice for SMEs and not-for-profits all across the UK. Our success, evidenced by our 96% client retention rate, stems from our pro-active approach which enables businesses to focus on their goals and not worry about IT.
Not only that ,we provide every client with dedicated named people to look after their needs, so you get through to the same person each time.
With us IT’s personal.
Our commitment
10+
Years of Expertise
since 2012
Over a decade ago we set out with a vision to be the UK’s best-in-class Cloud service provider. In that time we have been creating bespoke, agile Cloud solutions for West Ham United, Lebara, The Bank of China, Blue Diamond Group as well as over 30 charities.
96%
Client retention rate
We take great pride in the strong partnerships we've forged with our clients. As their requirements evolve, we have expanded our offerings to provide best-in-class IT services and reliable security assistance through our trusted tech partners.
92%
of issues resolved at first point of contact
Our team in the UK is dedicated to swiftly addressing all IT issues the instant our clients reach out. Should a rare situation arise where we can't resolve the problem immediately, our engineers will be on-site within the day.
29k+
tickets answered in 2024
Our service response rate improves each year, and we remain dedicated to upgrading our infrastructure to stay aligned with the rapid advancements in technology and the growing sophistication of cybercrime.
95%
customer satisfaction
As part of our dedication to high levels of customer service, we invite feedback on how we perform across all of our service interactions. These scores are combined every month.
Elevate your business with Skye Cloud's IT solutions.
We offer a wide range of IT solutions, from managed services and best-in-class cyber security, to transformational cloud strategies and unrivalled outsourced support.
As the fastest-growing IT company in the South East, with a 40% year-over-year growth, we regularly reinvest back into the business to remain current and to innovate constantly in a way that supports our clients enhance their own strategic IT initiatives.
Options for growth
Our proactive strategy for Managed IT Services empowers businesses to concentrate on their objectives without the burden of managing their IT.
Our services are designed to help reduce cost, enhance business performance and leverage IT to facilitate growth, whilst protecting your assets against modern and ever expanding security threats.
We're UK based and customer satisfaction sits at the core of everything we do. No automated call systems, no bots and no call handlers. An experienced technician first time, all the time!
IT as a service
At Skye Cloud, we understand the unique needs of each business. Our Managed and Hosted Services are tailored to your specific requirements, ensuring that you receive the most effective and efficient solutions.
Consumption based pricing
Our consumption based model means you only pay for what you use
Competitive confidence
In a market flooded with Service Providers and Platforms, Skye regularly compare our fees against the competition and Public Cloud offerings and guarantee to either match or better your current costs, without compromising service levels.
Dedicated Account Management
From day one you'll be introduced to both a commercial and technical account manager who are UK based and ready to deliver commercial, strategic and technical advice, specifically aligned to your business.
Complete transparency
Open communication and complete transparency are key to establishing trust and confidence. Monthly service reporting, clear escalation paths and shared technical tools leave nowhere to hide and guarantee nothing but the best level of service, every time you call.
One single bill
No complicated "tech jargon" or unexplained charges; all our services are itemised in a single, easy to understand and even easier to budget for invoice. Our approach ensures predictable monthly costs and provides a transparent view of the financial impact of growth and expansion.
Commitment, not complacency
Complacency is the enemy of every business. Clearly defined KPI's, daily team huddles and performance based incentives keep our team on the ball and trend analysis, user training and comprehensive service improvement plans ensure your staff and systems don't fall victim either.
This commitment to service delivery is evident through our exceptional customer survey results and retention rates.
Some of our customers
What our customers say about us
"Since Skye's appointment, the working relationship between WHUFC and it's vendors has greatly improved"
Mo Ali, IT Director - West Ham United
Our dedicated technology
partners
and security
partners
